Politica de confidențialitate

Welcome and thank you for your interest in www.artualcrafts.myshopify.com (“Artual Paintings”) and our services offered through the website.

This Privacy Policy describes the policy of the company Artual Studio S.R.L., Timisoara, Strada Vlad Banateanu nr. 1, 300688, Timis, email: artualstudio@gmail.com, phone: +40 731 656 231, regarding the collection, use and sharing of personal data, data collected if you use our online store (https://artualcrafts.myshopify.com/), called “Artual Paintings”. By accessing and using our online store, you consent to the collection, use and sharing of the information and personal data made available to you in accordance with this Privacy Policy. If you do not agree to this, please do not access or use our online store.


We may modify this Privacy Policy at any time without prior notice, and we will post the revised version and effective date. The revised Policy will be effective 180 days from the date of posting for users who have accepted the old Policy. Access to and use of the online store after this period automatically implies acceptance of the revised Policy. Consequently, we recommend periodically consulting the Privacy Policy page.

INFORMATION WE COLLECT

We collect and process the following information provided by the user in connection with accessing and using the online store:

  • Name
  • Email adress
  • Phone
  • Date of Birth
  • Adress
  • Invoice data
  • Payment information

HOW DO WE COLLECT THESE INFORMATIONS?
We process and collect informations:

  1. When you open a new account on the site;
  2. On a consent basis (e.g. Newsletter subscription);
  3. When you contact us directly or through the contact forms;
  4. When you make a payment. We do not store card data on our server, payment is made securely through a payment processor (ex: paypal, stripe, mobilpay, payu, etc).

HOW DO WE USE THE COLLECTED INFORMATION
We use the information collected for the following purposes:

  • Marketing,
  • Creating user accounts,
  • Card payment processing,
  • Support, Order processing,
  • Dispute resolution,
  • Consent Terms & Conditions

If we intend to use the information collected for any other purpose, we will ask for your consent prior to use, and only after receiving your consent, and only for the purposes for which it was requested, will it be used accordingly. The exception may only be in connection with requirements or obligations imposed by law.

 

WHO ARE WE SHARING THESE DATA WITH
We will not share personal information collected to third parties without your consent.
We may share information collected for the following purposes:

  • to comply with legal obligations, or to enforce court orders;
  • to demonstrate the collection of consent to this Privacy Policy;
  • to respond to complaints about violation of the rights of third parties by our store.

In the situation that our Service or company merges with or is acquired by another company, the information collected will be assets transferred to the new owner.

STORAGE OF COLLECTED INFORMATION

We will retain the information collected until the account is deleted or as long as necessary to fulfill the purpose for which it was collected, as detailed in this Privacy Policy. We may be required to retain certain information for longer periods of time, such as for accounting records required by applicable law, or for other legitimate purposes, such as: law enforcement, fraud prevention.


Anonymous data and aggregated information that cannot identify you (directly or indirectly) may be stored indefinitely.

 

YOUR RIGHTS

Depending on the applicable legislation, you have the right to access and rectify or delete your personal data collected by us, you have the right to receive a copy of the collected data, you have the right to object or restrict the processing of certain personal data, you have the right to address petitions or complaints to the competent authority regarding your rights. To exert these rights, you can contact us at artualstudio@gmail.com. We will respond to your request in accordance with applicable law within 30 days.


You can object to processing for marketing communications or analytics for personalized advertising by changing your settings or directly by emailing artualstudio@gmail.com.


Please keep in mind that certain information collected is necessary for the operation of the online store, and withdrawal of consent may make it unavailable for use.

 

COOKIES, FOLLOWING
For more details on the cookies and technologies used, please consult the Cookie Policy.

 

SECURITY
The security of the data and information collected is important to us, and we will implement appropriate security measures to prevent loss, alteration and unauthorized access to the data collected. However, given the inherent risks, we cannot guarantee absolute security and accordingly cannot guarantee the security of the information collected.

 

EXTERNAL LINKS
Our Service may display links to other sites that are not operated by us. This Privacy Policy does not relate to the policies and practices of other sites, including but not limited to sites accessed through links posted by this Service. We encourage you to review the Privacy Policies of any other sites you visit from this online store. We do not control and are not responsible for the content, privacy policies and practices of other sites.